{"id":1502,"date":"2024-10-11T07:26:19","date_gmt":"2024-10-11T07:26:19","guid":{"rendered":"https:\/\/www.altoalto.be\/privacy-policy\/"},"modified":"2026-06-04T10:02:06","modified_gmt":"2026-06-04T10:02:06","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.altoalto.be\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1502\" class=\"elementor elementor-1502 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5f4c64 e-flex e-con-boxed e-con e-parent\" data-id=\"f5f4c64\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acfcbb8 elementor-widget elementor-widget-spacer\" data-id=\"acfcbb8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21483c0 elementor-widget elementor-widget-heading\" data-id=\"21483c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy - altoalto.be<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa83a33 elementor-widget elementor-widget-text-editor\" data-id=\"aa83a33\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We may ask you to share certain personal data with us, including your first name, last name and email address. alto alto takes your privacy very seriously. We are committed to giving you the best information and control over what happens to your personal data. At alto alto, we respect your privacy and strive to provide you with the best possible experience.   <\/p>\n<p>This privacy statement is issued by AltoAlto bvba with registered offices at Maria Theresiastraat 9, 3000 Leuven (Belgium) and company number BE 0469.166.234.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8797a5a elementor-widget elementor-widget-heading\" data-id=\"8797a5a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Definitions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81ff144 elementor-widget elementor-widget-text-editor\" data-id=\"81ff144\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">\u201c<\/span><b>Website<\/b><span style=\"font-weight: 400\">\u201d refers to the altoalto.be website.<\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400\">\u201c<\/span><b>Personal Data<\/b><span style=\"font-weight: 400\">\u201d has the same meaning as defined in the General Data Protection Regulation 2016\/679, which includes any information that identifies or can identify a natural person (also called \u201cdata subject\u201d).<\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400\">\u201calto alto\u201d means \u201cAltoAlto bvba\u201d, <\/span><span style=\"font-weight: 400\">with its registered office in <\/span><span style=\"font-weight: 400\">3000 Leuven<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 400\">Maria Theresiastraat 9<\/span><span style=\"font-weight: 400\">, listed in the Crossroads Bank for Enterprises with number BE 0469.166.234.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc2464f elementor-widget elementor-widget-heading\" data-id=\"fc2464f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Website visitors<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d63bee elementor-widget elementor-widget-text-editor\" data-id=\"9d63bee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When you visit our website, alto alto may process your personal data.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbff8ae elementor-widget elementor-widget-heading\" data-id=\"fbff8ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Why do we collect your personal data?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cecfbac elementor-widget elementor-widget-text-editor\" data-id=\"cecfbac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">We collect and process your personal data for the following purposes:<\/span><\/p>\n<\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">to analyse and improve your website experience (with your explicit consent);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">to personalise and deliver advertisements (with your explicit consent);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">to communicate when you contact us through this website or another digital channel (based on your implicit consent);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">to communicate when you call, email or correspond with us in any way other than through the website;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">to handle your questions, requests and complaints about privacy.<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a01e691 elementor-widget elementor-widget-heading\" data-id=\"a01e691\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. What personal data do we collect?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc1db4c elementor-widget elementor-widget-text-editor\" data-id=\"cc1db4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We process the personal data you provide (via our website, email or other digital channels) and your name, email address or any other data you provide to us in connection with the communication (contact, questions, requests and complaints). Finally, depending on your cookie settings, certain personal data may also be processed via cookies. You can find more information about this in <a href=\"https:\/\/www.altoalto.be\/en\/cookie-policy\/\">the cookie policy.<\/a>  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd42358 elementor-widget elementor-widget-heading\" data-id=\"bd42358\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. What is our legal basis for processing personal data?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-731ff94 elementor-widget elementor-widget-text-editor\" data-id=\"731ff94\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">alto alto processes your data in the context of your visit to our website based on your explicit or implicit consent in most cases. You can adjust your preferences at any time by changing your preference settings (see cookie statement) or by contacting us using the details below. <\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400\">These are the processing operations that require your explicit consent: <\/span><\/p>\n<\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">analysing and improving your website experience<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">personalising and delivering advertisements<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">These are the processing operations that require your implicit consent: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">communicating when you contact us via the website or another digital channel<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">handling your questions, requests and complaints about privacy<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55bf149 elementor-widget elementor-widget-heading\" data-id=\"55bf149\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. How does alto alto collect your personal data?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9a80ae elementor-widget elementor-widget-text-editor\" data-id=\"c9a80ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">We collect your personal data in the following instances:<\/span><\/p>\n<\/p>\n<p>1. when sending an online contact request (via the form on www.altoalto.be);<\/p>\n<p>2. when sending an online request for a quotation (via the form on www.altoalto.be);<\/p>\n<p>3. when you call, email or correspond with us in any way other than through the website;<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eef0b0 elementor-widget elementor-widget-heading\" data-id=\"1eef0b0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Transfer of personal data<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8624867 elementor-widget elementor-widget-text-editor\" data-id=\"8624867\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">alto alto does not pass on your personal data to third parties except to third parties that support our services (as processors).<\/span><\/p>\n<p><span style=\"font-weight: 400\">Some of our databases are accessible to third parties who work on our behalf and assist us in providing our products and services. For example, for hosting our website, developing and managing our applications or providing our communication platforms. The transfer of your data is limited to the purposes for which alto alto processes your data and is restricted to the data needed for them to perform their task on our behalf. We ensure that, like us, they manage your data securely, respectfully and with due diligence, and we provide adequate contractual guarantees for this.   <\/span><\/p>\n<p><span style=\"font-weight: 400\">In all other cases, a transfer of personal data to a third party is only allowed based on a legal obligation, your (explicit) consent or if we have a legitimate interest. We will always inform you about this in a transparent way (except in the case of the exceptions provided for by law). <\/span><\/p>\n<p><span style=\"font-weight: 400\">Finally, it\u2019s worth mentioning that cookies can be used to share data with third parties in certain instances. You can find more information about this in our <a href=\"https:\/\/www.altoalto.be\/en\/cookie-policy\/\">cookie policy.<\/a> <\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53fb3f6 elementor-widget elementor-widget-heading\" data-id=\"53fb3f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. How long do we keep your personal data?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c19ad71 elementor-widget elementor-widget-text-editor\" data-id=\"c19ad71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We agree to keep personal data no longer than necessary to achieve the intended purposes. In all cases, your personal data will not be kept for longer than 10 years. We strive to only collect personal data that is relevant to our intended purposes.  <\/p>\n<p>More information about how we store cookies can be found in our <a href=\"https:\/\/www.altoalto.be\/en\/cookie-policy\/\">cookie policy.<\/a><\/p>\n<p>Last update: 14 november 2024<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23d3e59 elementor-widget elementor-widget-spacer\" data-id=\"23d3e59\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy policy &#8211; altoalto.be We may ask you to share certain personal data with us, including your first name, last name and email address. alto alto takes your privacy very seriously. We are committed to giving you the best information and control over what happens&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1502","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.altoalto.be\/en\/wp-json\/wp\/v2\/pages\/1502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.altoalto.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.altoalto.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.altoalto.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.altoalto.be\/en\/wp-json\/wp\/v2\/comments?post=1502"}],"version-history":[{"count":1,"href":"https:\/\/www.altoalto.be\/en\/wp-json\/wp\/v2\/pages\/1502\/revisions"}],"predecessor-version":[{"id":2375,"href":"https:\/\/www.altoalto.be\/en\/wp-json\/wp\/v2\/pages\/1502\/revisions\/2375"}],"wp:attachment":[{"href":"https:\/\/www.altoalto.be\/en\/wp-json\/wp\/v2\/media?parent=1502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}